Hello S.,
We will refer your compliment to the correct business to attend too and reply.
Kind regards
Affinity Health Management Team
Dominique from the telesales sold me the accident plan I have been paying for months but have not yet received my welcome package by courier as promissed with my medical card contract stating everything and should I now experence an emergency I have NO PROOF I HAVE COVER!
We will be contacting you regarding this matter to resolve. We have since contacted our courier company to ensure the Welcome Pack is delivered to you soonest.
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