My brother was hospitalized on the 03/03/2014 and was discharge the following (after being transferred from two hospitals, he ultimately ended up in a state hospital in outside Pretoria.
He filled in the claims form and faxed it to Affinity health (19/03/204) as he intended to use that money to settle the hospital bill, to this day we are still waiting for assistance. The fax was sent to 0866654885.
My mother was also hospitalized on the 23/03/2014 and she also went through a similar problem that my brother experienced, she sent her claim form on the 04/04/2014 to Siyabonga Manikivana and she received no response. She forcefully stopped her debit order (25/04/2014) because no responded to her claim and after that we got a SMS from Idah Simika apologize for the inconvience and stating that she will investigate. We are STILL waiting for feedback.
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