ALL payments made up

This is the kind of guy that every company in South Africa needs. His professional, well mannered, polite, kind and for sure medals for this guy. Thanks Mr Wonder Nyila

DOGTER IS VANAF JANUARIE 2014 BY AFFINITY HEALTY. AFFINITY HEALTY HET NIE DIE EERSTE PAAIEMENT EINDE JANUARIE VERHAAL SOOS GEREEL NIE. ONS HET AFFINITY GEKONTAK EN DAAR IS AAN ONS GESE DAT DIT HULLE FOUT EN NALAATIGHEID IS, EN DAT DAAR GEEN PENALISASIE SAL WEES INDIEN IETS SOU GEBEUR.

SY MOET EGTER VANDAG 24 MEI OPGENEEM WORD VIR 'n NOOD BLINDEDERM OPERASIE EN NOU WEIER AFFINITY HEALTY OM MAGTIGING TE GEE.

DIT IS REGTIG BITTER BITTER SWAK VAN AFFINITY HEALTY.

I've enrolled with AH on 01.10.2013. I've been paying my monthly payment via stop order or direct debit every month since October until 05.05.2014. their statement does reflect ALL payments made up to 05.04.2014 but they still insist that i am 2 installments due. there is an error on they're side. Chantell Bester and Wonga and Idah from debit order department was assisting me on this matter. but they just look at what the statement says without taking the time to understand that the statement is incorrect. it shows ALL payments. so why does the outstanding amount still show two payments due? can someone from AH please take the time to go through the statement with me and sort out this query? since enrolling with AF, they only paid for one doctor's visit in November. my medicine i had to pay cash. i've been struggling to get this sorted out since November last year. none of them an even tell me what months are so called outstanding. they just insist on the amount they say is outstanding. no one is making a real effor to assist me. i have all my proof of payments. PLEASE CAN SOMEONE WITH A REAL INTENTION OF ASSISTING ME, PLEASE ASSIST ME! i am paying for a service i can't use.